The privacy policy is applicable to the websites of S R GROUPS.
S R GROUPS comprises of below mentioned Websites.
- www.srholidays.com
- www.srgroupsonline.com
- www.roombooking.in
- www.flyandstay.in
- www.secretplus.in
S R GROUPS respects your privacy and recognizes the need to protect the personally identifiable information (any information by which you can be identified, such as name, address, and telephone number) you share with us. We would like to assure you that we follow appropriate standards when it comes to protecting your privacy on our websites.
S R GROUPS does not sell or trade upon any of the above foregoing information without the consent of the user or customer. The foregoing information collected from the users/customers/travellers is put to the following use:
- Customer name, address, phone number, traveller's name and age are shared with applicable service providers like the airlines, hotels, etc., for the purpose of reservation and booking the services for the customer/traveller.
- Information like credit card details and net banking details are usually collected directly by the payment gateways and banks and not by S R GROUPS , but if ever stored or retained by us, remain internal and is never shared, except that they may be shared with third party private/government security agencies to screen for fraudulent activities. These details are also shared with certain third parties only for the purpose of processing 'cash back & discounts' and charge backs, if applicable.
- Information like mobile no, e-mail address and postal address may be used for promotional purposes, unless the customer/user "opts-out" of such use. If you choose not to share this information, you can still visit the S R GROUPS website, but you may be unable to access certain options, offers and services.
S R GROUPS takes appropriate steps to protect the information you share with us. We have implemented technology and security features and strict policy guidelines to safeguard the privacy of your personally identifiable information from unauthorized access and improper use or disclosure. Please contact us on info@srgroupsonline .com to obtain names and addresses of the specific entities that shall have access to your personal information in a given transaction.
S R GROUPS will continue to enhance its security procedures as new technology becomes available, and ensures that its security procedures are compliant with current applicable regulations.
If our privacy policy changes in the future, it will be posted here and a new effective date will be shown. You should access our privacy policy regularly to ensure you understand our current policies.
After a transaction, your private information (credit cards, social security numbers, financials, etc.) Will not be stored on our servers nor do we share customer details with any 3rd party.
Refund / cancellation policy:
Cancellation policy may vary hotel to hotel and cancellation charge will apply as per hotel policy as mentioned on the respective hotel's confirmation voucher.
Refund would be processed on the card used during the transaction and would take approx. 15 working days to credit into your account.
Contacting us
If there are any questions regarding this policy you may contact us using the information below. Email : info@srgroupsonline.com